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Have Questions?

How long does shipping take?

  • Orders are usually delivered within 3–7 business days, depending on your location.

Do you offer Cash on Delivery (COD)?

  • Yes, Cash on Delivery is available on selected orders and locations.

Can I return or exchange products?

  • Yes! We offer easy returns and exchanges within 7 days of delivery if the item is unused and in original condition.

What if I receive a damaged or wrong item?

  • If you receive a damaged or incorrect product, contact us immediately with photos and order details. We’ll resolve it quickly. We'll process your return/exchange.

Do you offer free shipping?

  • Free Shipping is Available for selected items and selected offers.

How can I track my order?

  • Once your order is shipped, you’ll receive a tracking link through email or SMS. Or You can track your order directly from our website in orders section.

What payment methods do you accept?

  • We Accept UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards (Visa, Mastercard, Amex, Rupay), NetBanking (67+ banks) and Cash on delivery.

How do I choose the correct size?

  • You can check our Size Guide available on every product page for accurate fitting.

How can I contact Ember Store?

  • You can reach us through our Contact Us page, Instagram, email, or WhatsApp support. You can send us mail on (Email address), or fill the contact us form, our team will contact you soon!