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Have Questions?

How long does shipping take?

  • Orders are usually delivered within 3–7 business days, depending on your location.

Do you offer Cash on Delivery (COD)?

  • Yes, Cash on Delivery is available on selected orders and locations.

Can I return or exchange products?

  • Yes! We offer easy returns and exchanges within 7 days of delivery if the item is unused and in original condition.

What if I receive a damaged or wrong item?

  • If you receive a damaged or incorrect product, contact us immediately with photos and order details. We’ll resolve it quickly. We'll process your return/exchange.

Do you offer free shipping?

  • Free Shipping is Available for selected items and selected offers.

How can I track my order?

  • Once your order is shipped, you’ll receive a tracking link through email or SMS. Or You can track your order directly from our website in orders section.

What payment methods do you accept?

  • We Accept UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards (Visa, Mastercard, Amex, Rupay), NetBanking (67+ banks) and Cash on delivery.

How do I choose the correct size?

  • You can check our Size Guide available on every product page for accurate fitting.

How can I contact Ember Store?

  • You can reach us through our Contact Us page, Instagram, email, or WhatsApp support. You can send us mail on (contact@emberstore.in), or fill the contact us form, our team will contact you soon!