FAQs

- FAQs -

  • Orders are usually delivered within 3-7 business days, depending on your location.
  • Yes, Cash on Delivery is available on selected orders and locations.

Yes! We offer easy returns and exchanges within 7 days of delivery if the item is unused and in original condition.

If you receive a damaged or incorrect product, contact us with photos and order details. We’ll resolve it quickly. We'll process your return/exchange. You can apply for return/exchange in orders section.

  • Free Shipping is Available for selected items and selected offers.
  • Once your order is shipped, you’ll receive a tracking link through email or SMS. Or You can track your order directly from our website in orders section.
  • We Accept UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards (Visa, Mastercard, Amex, Rupay), NetBanking (67+ banks) and Cash on delivery.
  • You can check our Size Guide available on every product page for accurate fitting.
  • You can reach us through our Contact Us page, Instagram, email, or WhatsApp support. You can send us mail on (contact@emberstore.in), or fill the contact us form, our team will contact you soon!

Still Have Queries ?

Contact us directly.